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xshop/app/Http/Controllers/Admin/TicketController.php

137 lines
3.7 KiB
PHP

<?php
namespace App\Http\Controllers\Admin;
use App\Http\Controllers\Controller;
use App\Models\Ticket;
use Illuminate\Http\Request;
use function Xmen\StarterKit\Helpers\logAdmin;
use function Xmen\StarterKit\Helpers\logAdminBatch;
class TicketController extends Controller
{
/**
* Display a listing of the resource.
*
* @return \Illuminate\Http\Response
*/
public function index(Request $request)
{
//
$n = Ticket::latest()->whereNull('parent_id');
if ($request->has('filter')) {
$n = $n->where('status', $request->filter);
}
$tickets = $n->paginate(10);
return view('admin.ticket.ticketIndex', compact('tickets'));
}
/**
* Show the form for creating a new resource.
*
* @return \Illuminate\Http\Response
*/
public function create()
{
//
}
/**
* Store a newly created resource in storage.
*
* @param \Illuminate\Http\Request $request
* @return \Illuminate\Http\Response
*/
public function store(Request $request)
{
//
$t = new Ticket();
if ($request->has('title')){
$t->title = $request->title;
}
$t->body = $request->body;
$t->customer_id = $request->customer_id;
$t->save();
return redirect()->back()->with(['message' => __('Ticket has been sent')]);
}
/**
* Display the specified resource.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function show($id)
{
//
}
/**
* Show the form for editing the specified resource.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function edit(Ticket $ticket)
{
//
$subTickets = $ticket->subTickets;
return view('admin.ticket.ticketForm',compact('ticket','subTickets'));
}
/**
* Update the specified resource in storage.
*
* @param \Illuminate\Http\Request $request
* @param int $id
* @return \Illuminate\Http\Response
*/
public function update(Request $request, Ticket $ticket)
{
//
$ticket->answer = $request->answer;
$ticket->status = $request->status;
$ticket->save();
if ($request->has('answers')){
foreach ($request->answers as $id => $answer) {
Ticket::whereId($id)->update(['answer' => $answer]);
}
}
logAdmin(__METHOD__,Ticket::class,$ticket->id);
return redirect()->route('admin.ticket.index')->with(['message' => __('Ticket answered successfully')]);
}
/**
* Remove the specified resource from storage.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function destroy($id)
{
//
}
public function bulk(Request $request) {
switch ($request->input('bulk')) {
case 'delete':
$msg = __('Tickets deleted successfully');
logAdminBatch(__METHOD__.'.'.$request->input('bulk'),Ticket::class,$request->input('id'));
Ticket::destroy($request->input('id'));
break;
case 'PENDING':
case 'CLOSED':
case 'ANSWERED':
$msg = __('Tickets status changed successfully');
logAdminBatch(__METHOD__.'.'.$request->input('bulk'),Ticket::class,$request->input('id'));
Ticket::whereIn('id', $request->input('id'))->update(['status' => $request->input('bulk')]);
break;
default:
$msg = __('Unknown bulk action :' . $request->input('bulk'));
}
return redirect()->route('admin.ticket.index')->with(['message' => $msg]);
}
}