<?php namespace App\Models; use Illuminate\Database\Eloquent\Factories\HasFactory; use Illuminate\Database\Eloquent\Model; class Ticket extends Model { // use HasFactory; public static $ticket_statuses = [['PENDING','ANSWERED','CLOSED']]; public function customer(){ return $this->belongsTo(Customer::class); } public function subTickets(){ return $this->hasMany(Ticket::class,'parent_id','id')->orderBy('id'); } }