mirror of https://github.com/4xmen/xshop.git
added ticket controller
parent
3bfdd29e17
commit
b634056dd1
@ -0,0 +1,142 @@
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<?php
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namespace App\Http\Controllers\Admin;
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use App\Http\Controllers\Controller;
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use App\Http\Controllers\XController;
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use App\Http\Requests\TicketSaveRequest;
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use App\Models\Access;
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use App\Models\Ticket;
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use Illuminate\Http\Request;
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use App\Helper;
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use function App\Helpers\hasCreateRoute;
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class TicketController extends XController
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{
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// protected $_MODEL_ = Ticket::class;
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// protected $SAVE_REQUEST = TicketSaveRequest::class;
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protected $cols = ['title','status','customer_id'];
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protected $extra_cols = ['id'];
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protected $searchable = [];
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protected $listView = 'admin.tickets.ticket-list';
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protected $formView = 'admin.tickets.ticket-form';
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protected $buttons = [
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'edit' =>
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['title' => "Edit", 'class' => 'btn-outline-primary', 'icon' => 'ri-edit-2-line'],
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// 'show' =>
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// ['title' => "Detail", 'class' => 'btn-outline-light', 'icon' => 'ri-eye-line'],
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'destroy' =>
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['title' => "Remove", 'class' => 'btn-outline-danger delete-confirm', 'icon' => 'ri-close-line'],
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];
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public function __construct()
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{
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parent::__construct(Ticket::class, TicketSaveRequest::class);
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}
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/**
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* @param $ticket Ticket
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* @param $request TicketSaveRequest
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* @return Ticket
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*/
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public function save($ticket, $request)
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{
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$ticket->save();
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return $ticket;
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}
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public function index()
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{
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$query = $this->makeSortAndFilter();
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$query = $query->whereNull('parent_id');
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return $this->showList($query);
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}
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/**
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* Show the form for creating a new resource.
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*/
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public function create()
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{
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//
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return view($this->formView);
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}
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/**
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* Show the form for editing the specified resource.
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*/
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public function edit(Ticket $item)
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{
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//
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return view($this->formView, compact('item'));
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}
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public function bulk(Request $request)
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{
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// dd($request->all());
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$data = explode('.', $request->input('action'));
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$action = $data[0];
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$ids = $request->input('id');
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switch ($action) {
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case 'delete':
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$msg = __(':COUNT items deleted successfully', ['COUNT' => count($ids)]);
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$this->_MODEL_::destroy($ids);
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break;
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case 'close':
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$this->_MODEL_::whereIn('id', $request->input('id'))->update(['status' => 'CLOSED']);
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$msg = __(':COUNT items closed successfully', ['COUNT' => count($ids)]);
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break;
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case 'pending':
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$this->_MODEL_::whereIn('id', $request->input('id'))->update(['status' => 'PENDING']);
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$msg = __(':COUNT items pending successfully', ['COUNT' => count($ids)]);
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break;
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case 'answered':
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$this->_MODEL_::whereIn('id', $request->input('id'))->update(['status' => 'ANSWERED']);
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$msg = __(':COUNT items answered successfully', ['COUNT' => count($ids)]);
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break;
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default:
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$msg = __('Unknown bulk action : :ACTION', ["ACTION" => $action]);
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}
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return $this->do_bulk($msg, $action, $ids);
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}
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public function destroy(Ticket $item)
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{
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return parent::delete($item);
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}
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public function update(Request $request, Ticket $item)
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{
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$item->answer = $request->answer;
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$item->status = $request->status;
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$item->save();
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if ($request->has('answers')){
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foreach ($request->answers as $id => $answer) {
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Ticket::whereId($id)->update(['answer' => $answer]);
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}
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}
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logAdmin(__METHOD__,Ticket::class,$item->id);
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if ($request->ajax()) {
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return ['OK' => true,
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"data" => modelWithCustomAttrs($item) ,
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"message" => __('As you wished updated successfully'), "id" => $item->id];
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} else {
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return redirect(getRoute('edit', $item->{$item->getRouteKeyName()}))
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->with(['message' => __('As you wished updated successfully')]);
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}
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}
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}
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@ -0,0 +1,28 @@
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<?php
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namespace App\Http\Requests;
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use Illuminate\Foundation\Http\FormRequest;
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class TicketSaveRequest extends FormRequest
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{
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/**
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* Determine if the user is authorized to make this request.
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*/
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public function authorize(): bool
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{
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return false;
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}
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/**
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* Get the validation rules that apply to the request.
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*
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* @return array<string, \Illuminate\Contracts\Validation\ValidationRule|array<mixed>|string>
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*/
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public function rules(): array
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{
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return [
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//
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];
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}
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}
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@ -0,0 +1,21 @@
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<?php
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namespace App\Models;
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use Illuminate\Database\Eloquent\Factories\HasFactory;
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use Illuminate\Database\Eloquent\Model;
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class Ticket extends Model
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{
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// use HasFactory;
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public static $ticket_statuses = [['PENDING','ANSWERED','CLOSED']];
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public function customer(){
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return $this->belongsTo(Customer::class);
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}
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public function subTickets(){
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return $this->hasMany(Ticket::class,'parent_id','id')->orderBy('id');
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}
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}
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@ -0,0 +1,35 @@
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<?php
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use Illuminate\Database\Migrations\Migration;
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use Illuminate\Database\Schema\Blueprint;
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use Illuminate\Support\Facades\Schema;
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return new class extends Migration
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{
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/**
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* Run the migrations.
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*/
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public function up(): void
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{
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Schema::create('tickets', function (Blueprint $table) {
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$table->id();
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$table->string('title',128)->nullable()->default(null);
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$table->unsignedBigInteger('customer_id');
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$table->text('body');
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$table->enum('status',['PENDING','ANSWERED','CLOSED'])->default('PENDING');
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$table->text('answer')->nullable()->default(null);
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$table->unsignedInteger('parent_id')->nullable()->default(null)->index();
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$table->timestamps();
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$table->foreign('customer_id')->on('customers')
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->references('id')->onDelete('cascade');
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});
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}
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/**
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* Reverse the migrations.
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*/
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public function down(): void
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{
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Schema::dropIfExists('tickets');
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}
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};
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@ -0,0 +1,70 @@
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@extends('admin.templates.panel-form-template')
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@section('title')
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@if(isset($item))
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{{__("Edit ticket")}} [{{$item->title}}]
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@else
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{{__("Add new ticket")}}
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@endif -
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@endsection
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@section('form')
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<div class="row">
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<div class="col-lg-3">
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@include('components.err')
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<div class="item-list mb-3">
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<h3 class="p-3">
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<i class="ri-message-3-line"></i>
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{{__("Tips")}}
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</h3>
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<ul>
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<li>
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{{__("Recommends")}}
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</li>
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</ul>
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</div>
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</div>
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<div class="col-lg-9 ps-xl-1 ps-xxl-1">
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<div class="general-form ">
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<h1>
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@if(isset($item))
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{{__("Edit ticket")}} [{{$item->title}}]
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@else
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{{__("Add new ticket")}}
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@endif
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</h1>
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<div class="card">
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<div class="card-body txt-area">{{$item->body}}</div>
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<div class="card-footer">
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<textarea name="answer" class="form-control" rows="7" placeholder="{{__("Answer")}}..." minlength="5">{{$item->answer}}</textarea>
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</div>
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</div>
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@foreach($item->subTickets as $t)
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<div class="card mt-2">
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<div class="card-body txt-area">{{$t->body}}</div>
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<div class="card-footer">
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<textarea name="answers[{{$t->id}}]" class="form-control" rows="7" placeholder="{{__("Answer")}}..." minlength="5">{{$t->answer}}</textarea>
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</div>
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</div>
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@endforeach
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<div class="row mt-3">
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<div class="col-md">
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<button class="btn btn-primary w-100" name="status" value="ANSWERED">
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{{__("Send Answer")}}
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</button>
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</div>
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<div class="col-md">
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<button class="btn btn-success w-100 " name="status" value="CLOSED">
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{{__("Send Answer and close")}}
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</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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@endsection
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@ -0,0 +1,17 @@
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@extends('admin.templates.panel-list-template')
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@section('list-title')
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<i class="ri-user-3-line"></i>
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{{__("Tickets list")}}
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@endsection
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@section('title')
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{{__("Tickets list")}} -
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@endsection
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@section('filter')
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{{-- Other filters --}}
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@endsection
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@section('bulk')
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<option value="close"> {{__("Close")}} </option>
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<option value="pending"> {{__("Pending")}} </option>
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<option value="answered"> {{__("Answered")}} </option>
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@endsection
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