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137 lines
3.7 KiB
PHTML
137 lines
3.7 KiB
PHTML
2 years ago
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<?php
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namespace App\Http\Controllers\Admin;
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use App\Http\Controllers\Controller;
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use App\Models\Ticket;
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use Illuminate\Http\Request;
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use function Xmen\StarterKit\Helpers\logAdmin;
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use function Xmen\StarterKit\Helpers\logAdminBatch;
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class TicketController extends Controller
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{
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/**
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* Display a listing of the resource.
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*
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* @return \Illuminate\Http\Response
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*/
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public function index(Request $request)
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{
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//
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$n = Ticket::latest()->whereNull('parent_id');
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if ($request->has('filter')) {
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$n = $n->where('status', $request->filter);
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}
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$tickets = $n->paginate(10);
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return view('admin.ticket.ticketIndex', compact('tickets'));
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}
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/**
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* Show the form for creating a new resource.
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*
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* @return \Illuminate\Http\Response
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*/
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public function create()
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{
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//
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}
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/**
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* Store a newly created resource in storage.
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*
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* @param \Illuminate\Http\Request $request
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* @return \Illuminate\Http\Response
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*/
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public function store(Request $request)
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{
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//
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$t = new Ticket();
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if ($request->has('title')){
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$t->title = $request->title;
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}
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$t->body = $request->body;
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$t->customer_id = $request->customer_id;
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$t->save();
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return redirect()->back()->with(['message' => __('Ticket has been sent')]);
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}
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/**
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* Display the specified resource.
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*
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function show($id)
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{
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//
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}
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/**
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* Show the form for editing the specified resource.
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*
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function edit(Ticket $ticket)
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{
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//
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$subTickets = $ticket->subTickets;
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return view('admin.ticket.ticketForm',compact('ticket','subTickets'));
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}
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/**
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* Update the specified resource in storage.
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*
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* @param \Illuminate\Http\Request $request
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function update(Request $request, Ticket $ticket)
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{
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//
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$ticket->answer = $request->answer;
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$ticket->status = $request->status;
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$ticket->save();
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if ($request->has('answers')){
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foreach ($request->answers as $id => $answer) {
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Ticket::whereId($id)->update(['answer' => $answer]);
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}
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}
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logAdmin(__METHOD__,Ticket::class,$ticket->id);
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return redirect()->route('admin.ticket.index')->with(['message' => __('Ticket answered successfully')]);
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}
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/**
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* Remove the specified resource from storage.
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*
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function destroy($id)
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{
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//
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}
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public function bulk(Request $request) {
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switch ($request->input('bulk')) {
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case 'delete':
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$msg = __('Tickets deleted successfully');
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logAdminBatch(__METHOD__.'.'.$request->input('bulk'),Ticket::class,$request->input('id'));
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Ticket::destroy($request->input('id'));
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break;
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case 'PENDING':
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case 'CLOSED':
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case 'ANSWERED':
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$msg = __('Tickets status changed successfully');
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logAdminBatch(__METHOD__.'.'.$request->input('bulk'),Ticket::class,$request->input('id'));
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Ticket::whereIn('id', $request->input('id'))->update(['status' => $request->input('bulk')]);
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break;
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default:
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$msg = __('Unknown bulk action :' . $request->input('bulk'));
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}
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return redirect()->route('admin.ticket.index')->with(['message' => $msg]);
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}
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}
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